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1. If you have any suggestions for our bureau's business, or areas where you need us to improve, you are welcome to use the "Director's Mailbox" to provide valuable opinions. We will properly handle your opinions or suggestions as soon as possible and respond within 7 days after the document is distributed. Thank you for your suggestions and advice. 2. If the content of the report and identity need to be kept confidential, or considering the information security risks that may arise from electronic transmission, please mail it to our bureau in writing and add the word [Confidential]. 3. In order to avoid unsuccessful confirmation of your petition letter, it is recommended that your email address should avoid filling in the free mailbox applied for on the general portal website. Please keep the case number generated after sending for future inquiries. 4. The personal data you fill in is only for the purpose of handling this case and will not be used for other purposes. 5. Explanation of handling principles: According to Article 168 of the Administrative Procedure Law, people may petition the competent authority for suggestions on administrative innovation, inquiries on administrative laws and regulations, reports on administrative misconduct, or maintenance of administrative rights and interests. According to the provisions of Article 173, Paragraph 1 of the Administrative Procedure Law, those without specific content or without a real name or address may not be processed. Please fill in the information column of the petition case truthfully. If there is any untrue information or the same reason has been properly handled and a clear reply has been given and the petition is still filed again, malicious attacks, abuse and other inappropriate remarks, the Bureau may refuse to accept it. In addition, if it involves defamation, false accusations, and use of other people's mailboxes, the speaker will be liable for relevant legal responsibilities.

  
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Emergency Contact: During Office Hours: (02)8072-3333 | After Hours or Holidays: (02)8969-1601 Railway Bureau, MOTC All Rights Reserved | Tel: (02)8072-3333 | Fax: (02)8969-1567 Address: 9F., No.7, Sec. 2, Xianmin Blvd., Banqiao Dist., New Taipei City 220231, Taiwan (R.O.C.)

Ethics Hotline: (02)8969-1540 | Ethics Fax: (02)8969-1539 Ethics Mailbox: New Taipei City Government Post Office Box 18 Ethics Email: invx@rb.gov.tw Recommended browsers: Chrome, Edge, Safari, Firefox. Screen resolution: 1280 X 810 or higher.

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